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From credit cards to complex intangibles. Contract processing and services sales. Expertise in financial products and “complex sales”. Commercial agenda management. Appointment scheduling. |
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Receiving incoming calls 24 hours a day, the 365 days Inquiries, proceedings and complaints. Data base processing. Aplication and management of fidelization software. Overflow customer service. Helpdesk. |
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With the most advanced techniques and technologies, MetroCall has a high-end team that achieves the highest performance ranking collection management. Everithing is measurable, and the client gets a detailed report of the advances in every task. Expiration date controls. Data base updating for defaulting customers. Follow ups based on categories among other indicators. Automated management strategies. Searching and locating clients with debt. Debt rating and classification of debtors. |
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1 Custom made solutions 2 Specialization. 3 Efficiency. 4 Expertise. 5 Flexibility. 6 Adaptation. 7 Synergies. IVRs. Robot calls. Management forms inside InConcert. SMS/Whatsapp. AGENTBOT, virtual agent for digital channels. |
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